Management and Leadership Centre of Excellence

Supervisory Management Development Programme (NQF level 5 - 22 credits)
UNIT STANDARDS SAQA ID NQF LEVEL CREDIT VALUE
Apply a Systems Approach to decision making 252026 5 6
Develop, Implement and Evaluate an Operational Plan 252032 5 8
Monitor and Evaluate team members against Performance Standards 252034 5 8
22

On completion, qualifying students will be able to:

  • Apply critical and analytical skills to analyse an issue or problem.
    Engage with stakeholders in analysing the issue/problem and developing solutions.
    Select feasible solutions through a systems approach.
    Formulate and communicate the decision.
  • Develop an operational plan for a unit.
    Implement an operational plan.
    Monitor measure and evaluate the achievement of goals and objective
  • Formulate performance standards for team members in a unit.
    Establish systems for monitoring performance of team members.
    Prepare for a performance review of a team member.
    Conduct a performance review interview.
Financial Management for Non-Financial Managers (NQF level 5 - 26 credits)
UNIT STANDARDS SAQA ID NQF LEVEL CREDIT VALUE
Apply Mathematical Analysis to Economic and Financial information 252036 5 6
Manage the Finances of a Business Unit 252040 5 8
Manage Shrinkage and Losses in a Wholesale and retail 255499 5 12
26

On completion, qualifying students will be able to:

  • Use mathematical techniques to collect and organise data.
    Apply mathematical analysis to calculate and represent financial and economic data.
    Apply mathematical analysis to indicate economic relationships
  • Demonstrate an understanding of the key concepts of managerial finance.
    Interpret financial statements.
    Draft financial forecasts.
    Draft budgets according to operational plans of the unit.
    Supervise the financial management of a unit against given requirements
  • This module is intended for individuals managing operational processes that impact on the shrinkage and losses in a Wholesale and Retail unit.
  • Individuals with this unit standard will be in a position to analyze high risk areas, plan actions and interventions to reduce loss in critical areas such as safety, cash handling, stock storage, bad debt as well as internal and external theft (where applicable).
    Individuals will be able to manage the implementation of their plans to reduce shrinkage and losses in an operational unit within the Wholesale and Retail environment and contribute to the improvement of the bottom line of their unit in the organisation.
Project Management (NQF level 5 - 22 credits)
UNIT STANDARDS SAQA ID NQF LEVEL CREDIT VALUE
Develop, Implement and Evaluate a Project Plan 252022 5 8
Apply the principles of Knowledge Management 252044 5 6
Monitor, Assess and Manage Risk 252025 5 8
22

On completion, qualifying students will be able to:

  • Select a work-based project for a unit.
    Scope a work-based project for a unit.
    Develop a project plan.
    Develop tools to measure key performance parameters.
    Implement the plan and evaluate project progress.
  • Demonstrate knowledge and understanding of the concepts and components of knowledge management.
    Analyse a unit according the entity’s knowledge management policies and procedures.
    Develop a knowledge management implementation plan for a unit.
  • Demonstrate an understanding of business processes and potential risks to a unit.
    Identify potential risks and assessing the impact thereof in a unit.
    Develop contingency plans for managing risk.
    Test and revise contingency plans
People Management (NQF level 5 - 16 credits)
UNIT STANDARDS SAQA ID NQF LEVEL CREDIT VALUE
Apply the Principles of Ethics to Improve Organisational Culture 252042 5 5
Build teams to achieve Goals and Objectives 252037 5 5
Manage a Diverse Work Force to add value 252043 5 6
16

On completion, qualifying students will be able to:

  • Demonstrate an understanding of the relationship between values, ethics and organisational culture and its impact on achieving goals and objectives.
    Apply the concept of corporate ethics to a unit.
    Analyse the unit in relation to the principles of corporate ethics.
    Formulate recommendations for promoting organisational values, the code of conduct and ethical practices within a unit and entity.
  • Demonstrate knowledge of and insight into the theory of teams and the importance of teams in workplace activities.
    Apply the theory of teams to team dynamics.
    Explain the process of building teams.
    Analyse the role of team leader in promoting team effectiveness.
    Evaluate the effectiveness of a team and propose ways to improve team effectiveness
  • Demonstrate knowledge and understanding of diversity in the workplace.
    Demonstrate understanding of the reality of diversity and its value in a unit.
    Manage team members taking into account similarities and differences.
    Deal with disagreements and conflicts arising from diversity in a unit
Leadership Development Programme (NQF level 5 - 28 credits)
UNIT STANDARDS SAQA ID NQF LEVEL CREDIT VALUE
Analyse Leadership and related theories in a work context 120300 5 8
Use Communication Techniques Effectively 12433 5 8
Create and Manage an Environment that promotes Innovation 252020 5 6
Devise and Apply Strategies to establish and maintain Workplace Relationships 252027 5 6
28

 

On completion, qualifying students will be able to:

  • Explain the concept of leadership.
    Differentiate between leadership and management.
    Analyse and compare leadership theories.
    Apply the different roles and qualities of leadership in a work context.                                                            
  • This module will enable learners to gain insight into the role of leadership within a work context, and thus providing them with the skills and knowledge to add value to one’s job.
  • Qualifying learners can demonstrate an understanding of a range of oral and written communication techniques. They are able to effectively use these techniques as required during the course of their work in a supervisory and/or senior capacity in an organisation.
  • Analyse own unit in terms of opportunities for innovation.
    Demonstrate understanding of the techniques that promote creativity.
    Develop a plan for creating an environment conducive to innovation.
    Lead a team through a creative thinking process.
  • Liaise and network with internal and external stakeholders.
    Devise and apply a strategy to establish constructive relationships with team members in a unit.
    Devise and apply a strategy to establish constructive relationships with managers.
    Identify and minimise personal conflict in the workplace.